Wildfire Recovery

The Cariboo Regional District has hired a Recovery Manager, Stephanie Masun, on contract to the end of March 2018.  She started Friday, October 27. She will be working in conjunction with other Recovery Managers around the region and in neighbouring regions, to collect and coordinate information on recovery resources, connect residents to those resources and learn more about the economic and social impacts facing the region and its residents going forward.

If you need assistance, call or email the Recovery Manager for information on available resources, supports and services. Individual and group meetings will be planned as needed with community members and support organizations.  Contact Stephanie at recovery@cariboord.ca or 1-866-759-4977.

Recovery information will be posted and updated on this page as it becomes available.

Mental Health & Wellness

Mental Health and Wellness supports are in place and are accessible at a community level.

To access mental health and wellness services, and for referrals for specific needs and supports, call the following numbers. All are available 24 hours a day, 7 days a week.

  • BC Crisis Line 1-888-353-2270
  • 1-800 (SUICIDE) (1-800-784-2433)
  • 310-6789 (310Mental Health Support)

The above phone lines are answered by trained volunteers and staff of the Interior Crisis Line Network, a member organization of the BC Crisis Line Association. These contacts provide short term emotional support to callers and match people with professional help available locally or elsewhere in the province.

Additional mental health resources also available 24 hours a day, 7 days a week, including holidays:

KUU-US Crisis Line – Aboriginal crisis line
Visit kuu-uscrisisline.ca for specific adult/elder or child/youth supports.

Kids Help Phone
Confidential support and online resources for children and teens. Professional counselling is available immediately.
Visit: kidshelpphone.ca

Please see the Recovery Information side bar for more information and contacts.

Additional Recovery Resources

The following resources and links can assist in finding information, working with Red Cross, accessing information if you have uninsured losses, navigating BC Wildfire Claims, and includes a link to the CRD’s mapping resource for CRD issued orders and alerts. More information will be added in the days and weeks to come.

  • Red Cross - Small Business Support - NEW!

    The second phase of the Canadian Red Cross Support to Small Business / Cultural Livelihood Program, funded by the Government of B.C., will provide additional financial assistance for Small Businesses and First Nations Cultural Livelihoods impacted by the British Columbia 2017 fires. This additional financial assistance is to support fixed and new expenses that are uninsured and that have occurred as a result of interrupted business operations due to the fires.

    This program opens Nov. 20, 2017 and is available until April 6, 2018. Please see the side bar for program information and visit redcross.ca.

  • Red Cross - Individual Support  Please call 1-800-863-6582 to make an appointment for individual recovery resources and supports and see the Red Cross recovery services document on the side bar for additional programming and application deadlines.
  • Assistance for Uninsured Residents - See the Assistance for Uninsured Residents document on the Recovery Information side bar for accessing agencies and assistance with debris removal, rebuilding, mental health supports and more.
  • Cariboo Fire Centre Claims – To access BC Wildfire claims if your private property was impacted by fire fighting efforts, please email claim information, including name and location, description of alleged losses/damages, dates, and alleged cause or source of losses/damages to cariboofirecentreclaims2017@gov.bc.ca or call 778-267-0589 for mailing address and instructions if access to email is a challenge.
  • CRD Orders and Alerts - Please follow THIS LINK for directions on how to access dates for orders and alerts that were issued by the Cariboo Regional District over the course of wildfire emergency and response activities. The CRD does not have jurisdiction over road closures and cannot assist in documenting or confirming this information.

For help accessing more information or services, please call the CRD Recovery Manager, Stephanie Masun, at 1-866-759-4977 or email recovery@cariboord.ca.


For people wishing to make donations to families and individuals impacted by the 2017 wildfires in the Cariboo Regional District, points of contact have been established for donation drop off and pick up. The CRD does not accept donations and cannot release the names of impacted families or individuals.

100 Mile House Food Bank Society in 100 Mile House (250-395-3923) is a donation drop point in the South Cariboo and a place where individuals can access wildfire related donations.

The Salvation Army in Williams Lake (250-392-2423 ext. 208) is a point of contact for the Central Cariboo.

Please see the "How to Donate" document in the Recovery Information sidebar for more details about charitable organizations collecting and distributing funding for BC wildfire impacted families and individuals.

If there are other registered not-for-profits or charity organizations who would like to be added to the list of drop and pick up points over the next few months, please call Stephanie Masun at 1-866-759-4977 or email recovery@cariboord.ca.

Page last modified: November 20, 2017 14:31:55 PST